Jacada (Nasdaq: JCDA; TASE: JCDA) has begun implementing a contract, signed in December 2007, with "a major North American insurance company." Jacada did not disclose the name of the customer, or the amount of the deal, merely saying that revenue "will be recognized in future quarters."
Jacada, a provider of unified desktop and process optimization solutions for customer service operations, said that its systems will enable the insurance company to "simplify and automate customer service processes, which will reduce training costs and provide better and timelier access to the data."
Jacada CEO Paul O’Callaghan said, "This is a large contract with a brand name insurance company that follows in quick succession similar investments in Jacada technology by other insurance leaders."
Jacada closed at $3.80 on Nasdaq yesterday, giving a market cap of $77 million. The share was unchanged by early afternoon on the TASE.
Published by Globes [online], Israel business news - www.globes-online.com - on January 8, 2008
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