Customer experience analysis co ClickFox raises $12.5m

Boston-based Ascent Venture Partners led the round, and was joined by previous investors - Israeli venture capital funds.

US-Israeli start-up ClickFox Inc. has raised $12.5 million. Boston-based Ascent Venture Partners led the round, and was joined by Israeli funds Cedar Fund, Delta Ventures, and Veritas Venture Partners .

ClickFox develops customer experience analytics solutions, which are designed to provide a cradle-to-grave view of customer experiences across multiple business service touch points. Such a view enables companies to identify strengths and weaknesses, as well as opportunities and threats to better design strategy to fit customer behavior.

ClickFox president Dr. Tal Cohen and CTO Nissim Harel founded the company in 1999. It has raised $20 million to date, including the present round. ClickFox CEO Marco Pacelli was previously SVP global sales at NICE Systems Ltd. (Nasdaq: NICE; TASE: NICE).

Published by Globes [online], Israel business news - www.globes-online.com - on June 10, 2008

© Copyright of Globes Publisher Itonut (1983) Ltd. 2008

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