Users can submit a free text query and get a detailed answer.
Egged has launched a new information service which will enable people to type a free text query in iGoogle and get a detailed answer on the company's bus lines. Egged says that the new service is similar to the information service accessible by sending an SMS to 2800, only in this case the service will be offered through the Internet for free. The company adds that the system will respond to any query, from information on intercity bus lines, to directions on getting from one address to another in different cities, including the estimated journey time.
The service will enable the user to submit a free text query in the search field on the page on his own computer, without the traditionally rigid rules of web-based information systems, and receive a response on the same page, with having to navigate to the Egged site. Examples of wording in free text queries are "from Tel Aviv to the Teddy Stadium, Jerusalem;" "From Kanion Hazahav Rishon LeZion to Rishonim railway station;" "Bus No. 1 Jerusalem, tomorrow evening," and so on. The information will be provided from Egged's passenger information service and will be identical to the response to someone who sends a query by SMS, searches for information on the company's own website, or contacts the call center in person.
iGoogle is a personalized search page available to anyone who has a Google account.
Published by Globes [online], Israel business news - www.globes-online.com - on July 20, 2008
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