Amdocs Ltd. (NYSE: DOX) will supply its network inventory management systems to UK quad-play provider Virgin Media Ltd. The company did not disclose the size of the deal, but market sources estimate it at $10-20 million.
Amdocs will be responsible for the project's integration, end-to-end implementation, and program management. The Amdocs OSS inventory solution, delivered with Amdocs' consulting and implementation services, will enable Virgin Media to improve network design, planning and assurance, giving increased customer service levels.
Amdocs VP product and solutions marketing Rebecca Prudhomme said, "With the data capacity crunch affecting networks worldwide, Virgin Media has taken an important step to improve its ability to provide effective planning and resourcing to give their customers a differentiated customer experience. With the new system, they will deliver the right experience for their customers with improved sales, provisioning and assurance."
Virgin Media chief customer, technology and networks officer Paul Buttery said, "As a result of this project, Amdocs will help us to avoid congestion, reduce order fallout and shorten outages, providing our customers with a better quality of service at a competitive price. We will also be able to achieve cost savings by obtaining a clearer picture of our other licensed operator (OLO) purchasing patterns."
Virgin Media was the UK's first quad-play provider of broadband, TV, phone and mobile, and is the UK's only telecom provider with a nationwide, fiber-optic, next generation network.
Amdocs's share price fell 0.2% yesterday to $27.95, giving a market cap of $4.88 billion.
Published by Globes [online], Israel business news - www.globes-online.com - on December 13, 2011
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