Doing Business With Syria

"Economic co-operation between Israel and Syria is perceived as one of the two main supporting pillars of the peace between the two countries, the other being security". Globes heard this comment this week from a governmental source involved in the preparatory talks for next week's resumption of the negotiations with Syria.

It would seem that what had hitherto been thought of in terms of theories and futuristic vision, is becoming, in the Syrian context, a sine qua non. Until now, one could amuse oneself with notions of economic cooperation as a means for consolidating the peace, and could toss around such ideas at every international convention. But when getting down to the brass tacks of a peace agreement with Syria, the parameters of economic co-operation had better not be left to chance.

Israel's dealings with Syria are characterized by an element of uncertainty as to the desire of the leadership to make peace. The vacuum created by this doubt must therefore be filled not only with a security net, but also with economic co-operation. Strong economic bonds may ensure the advance of the peace process, even if the commitment of the Syrian leaders to peace is more apparent than real. Especially important are economic ties in the Middle Eastern framework, meaning Syrian engagements as regards projects involving a number of Middle Eastern states alongside European, American or Japanese partnerships.

In the two rounds of discussions due to commence next week, Israel will propose the founding of a joint economic work group with Syria. "The work group", the source added, "will discuss Israeli-Syrian integration in all fields of common interest, as well as possibilities for integrating their bi-lateral projects into regional projects, as discussed at the Casablanca, Amman and Barcelona conferences".

Particular emphasis will be placed on infrastructure and tourism projects as well as joint ventures. Israel ascribes to Syria a key role in regional co-operation on the subject of water, in which Turkey too will be included. Syria is also the key to the development of overland axes from Israel to Europe. In the course of the preparatory contacts for Israel's talks with the United States last month, these economic issues have already been discussed.

Syria, for her part, has plainly stated in the past, without going into detail, that she is prepared for normalization of relations with Israel. Israel however has made it abundantly clear that, by normalization, she understands regular commercial relations between the parties; and the United States supports this position. The problem being encountered by the Israelis is the Syrian fear, expressed also over the media, of markets in Syria and the Arab world in general being overrun by Israel. Israel must therefore try to reconcile two seemingly mutually exclusive policy lines. She must somehow allay Syrian fears of an economic "takeover" while at the same time finding a way to accommodate the Israelis' wish for close economic co-operation with Damascus.

In anticipation of a breakthrough in the talks with Syria, work plans have been drawn up, not only in the Foreign Ministry, but also at the Export Institute and the Chambers of Commerce Association. The two last-named institutions have separately prepared "Doing Business With Syria" handbooks. The Export Institute, for the present, is not publishing its findings. The Chambers of Commerce Association has given Globes permission to publish the following single chapter out of its so far unpublished handbook: "Business Methods" - from the "Doing Business with Syria" Handbook of the Chambers of Commerce Association.

Baksheesh

Before proceeding to review generally accepted methods of doing business in Syria, we would emphasise the very high prevalence in the business sector of the "baksheesh" (or palm-greasing) method. A gratuity of this kind, even where a public or governmental entity is concerned, can help promote interests. Ever-eagerness, however, is definitely not recommended, as being liable to deter certain individuals.

Distribution and Sales Channels

In international terms, the Syrian market is deemed relatively small and its distribution channels are accordingly simple. Distributors/ agents, representing foreign companies, supply distribution services from their head offices. Recently, however, since private companies began to be allowed a greater scope of manoeuvre, they have begun operating branches and agencies in other towns. Also, the founding of private transportation companies has been approved, speeding up transportation and cutting costs.

Using agents/distributors and finding a partner

Syrian law does not require a foreign company wishing to operate in Syria, to appoint an agent or a distributor. Syrian companies accordingly order goods direct from foreign companies without forming any established contact with an agent/distributor. Anyone proposing to achieve a long-term presence in the Syrian market would, however, be well advised to use an agent/distributor who can act continuously to promote the product, respond promptly to government tenders and propose services to customers.

Direct marketing

Syria has, correct to the present, no direct market; nor have any direct marketing companies so far been formed in Syria.

Joint ventures

Syrian attitudes towards foreign investment have been changing in recent years, and there is now more open-mindedness towards joint ventures with foreign companies for executing projects or participating in tenders.

Selling technique factors

For marketing purposes, Syria may be divided into two areas - the Damascus area and the northern area, with Aleppo as its centre.

Damascus - close on 30% of the Syrian population lives in and around Damascus; and the population of this area has a high growth rate. Damascus, moreover, as a governmental centre, constitutes an important selling market for the public sector. Furthermore, a significant chunk of the private sector's commercial and industrial activity centres on the capital and its environs.

Aleppo and the north - Aleppo is Syria's second biggest town, with a population of more than 2 million. Aleppo is in the process of consolidating its status as a centre for the industrial development of the private sector, especially in the field of textiles, food processing pharmaceutics, glass and metallurgy. Other northern towns too, such as Hamat, Homs, Lattaqiya, Tartus and (in eastern Syria) Dir Al-Zur, also offer marketing opportunities in various fields.

It is the practise of government agencies to operate by what is known as the "price-breaking" method. This is a method whereby, after bids are tendered and the envelopes opened, all bidders are invited to take part in a meeting, attended by representatives of the relevant government agency. Those bidding in the frame of the tender are expected, at this meeting, to lower their price offer. These meetings are regarded as a kind of public auction; and the company making the lowest offer before the "price-breaking" session, is not necessarily awarded the contract in the end.

Advertising and sales promotion

Advertising channels in Syria include the press, the cinema, television and outdoor advertising. Advertising of cigarettes and alcoholic beverages is banned.

In recent years, the Syrian government has eased restrictions on the import of various consumer goods, and the local retail market has accordingly become more competitive. This being so, advertising by means of TV, the press and other vehicles, has become more extensive, even though, in international terms, the Syrian advertising market is very small. Be that as it may, as advertising has increased in scope, various private advertising and public relations agencies have sprung up.

Advertising prices in Syria are quite high. In one of the country's three most widely circulated newspapers (Tashrin, Al Thawra and Al Baath), a quarter page costs 1,500 dollars. Half a minute of television time costs around 1,000 dollars.

Trade exhibitions will be staged primarily in the two principal towns of Aleppo and Damascus.

Customary methods and terms of payment

By and large, Syria's foreign currency exchange policy is both complicated and cumbersome. There are two foreign currency exchange rates. The official exchange rate is US $ 1 = 11.2 Syrian pounds, while the "neighbouring states" exchange rate reaches as much as US $ 1 = 42 Syrian pounds. Almost all commercial transactions are concluded at the neighbouring states rate, or at the "offshore" rate, where one US dollar is worth 48 to 51 Syrian pounds. Most of the business activity of the private sector is conducted at the unofficial market rate at which the dollar can also reach about fifty Syrian pounds.

Generally speaking, due to the foreign currency shortage, Syrian merchants will finance their import deals out of their own private resources or through personal credit. Every import transactions is concluded on the basis of a letter of credit, opened by a Syrian merchant bank. The bank expects the importer to cover 100% of the transaction, by means of his overseas "offshore" sources, or through export revenues.

A minimal condition for transacting a deal with a Syrian importer is that a letter of credit be opened by a Syrian commercial bank (usually for 60 - 120 days); but we would recommend demanding also an irrevocable letter of credit. Fairly frequent phenomena are the insertion of a fine clause in letters of credit, and the non-implementation of transactions.

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