The Israel Tourist and Travel Agents Association today submitted a complaint against El Al and its Sun D'or charter subsidiary. The association asserted that the two airlines were contravening regulations for charter flight services by mixing charter and regular flights.
In its complaint, the association presented information that El Al was flying both passengers with Sun D’or tickets as those with tickets to regular flights on the same airplanes.
According to the association, this had caused “frustration among passengers, who had paid for regular flights, and found themselves on the same flights with those who had only paid for charter flights.”
The association alleged that El Al’s actions were creating unfair competition with Arkia and Israir, which the association said were obeying the law, and were unable to use this method.
The complaint, filed through the Shiboleth, Yisraeli, Roberts, Zisman, and Co. law firm, indicates that Sun D’or is selling tickets for which it conducts flights in one direction, while the return trip is on a regular El Al flight.
El Al refused comment on the matter.
Published by Globes [online] - www.globes.co.il - on April 29, 2003