Salesforce talks to buy Clicksoftware break down

Salesforce Photo: Reuters
Salesforce Photo: Reuters

Francisco Partners, which owns Israeli company Clicksoftware, was unable to agree on a price with Salesforce.

The negotiations for the acquisition of Clicksoftware by Salesforce.com were called off after the parties failed to agree on a value for the deal, sources inform "Globes." Reports on the deal, in which the price discussion were believed to have been in the $1-1.5 billion range, were published six weeks ago.

Clicksoftware is fully owned by the Francisco Partners investment fund, which acquired it in 2015 for $438 million and delisted the company from trading on Wall Street. Francisco Partners acquires companies, improves them, and sells its holdings in them several years later. The failure of the negotiations is likely to lead Francisco Partners to offer shares in Clicksoftware on the stock exchange.

Prof. Moshe BenBassat founded Clicksoftware in 1996. The company develops a system for managing the repair service system of large companies: taking calls, sending hundreds of technicians, and monitoring the results of the visits. The system involves a great deal of mathematics and advanced algorithms aimed at streamlining activity and saving time, resources, and money, without detracting from customer satisfaction.

Francisco Partners moved Clicksoftware into the direction of providing services on the cloud. Salesforce was a key partner in this process, and Clicksoftware's services are already well integrated with Salesforce's services, so the synergy between the two companies is obvious. The deal between the two parties is therefor logical. The termination of the negotiations is not affecting the two companies' business partnership. Salesforce, a public company with a $124 billion market cap, is known for its acquisition-based growth strategy. Last year, it acquired Israeli company Datorama for $800 million.

Clicksoftware's CEO is Mark Cattini, former CEO of US company Autotask. After Francisco Partners acquired the company, Clicksoftware's management moved to Burlington, Massachusetts, while its development center, with 200 employees, remained in Kiryat Arie in Petah Tikva. Clicksoftware has a total of 700 employees. Among its major customers are Deutsche Telekom, communications company Telstra, and large gas and energy companies. According to IVC's figures, Clicksoftware's most recent reported revenue was $126 million in 2014. Its 2017 revenue is estimated at $200 million.

Francisco Partners' representative in Israel is former Alvarion CEO Eran Gorev. Gorev told "Globes" several months ago, "We're very satisfied with the investment. Following many conversations with employees and managers at the company, we saw clearly that Clicksoftware's technology was unique. We saw an opportunity to inject modern cloud DNA into the company."

A month ago, Francisco Partners announced the sale of its controlling interest in NSO according to the value of its activity (including cash and debt), which is believed to be nearly $1 billion. NSO founders Shalev Hulio and Omri Lavie led this acquisition in partnership with European private investment fund Novalpina Capital. Hulio and Lavie, who are believed to each own 10% of NSO, will invest $100 million in the deal, and NSO's management and employees will also invest in the company. The deal is a profitable one for Francisco Partners, which acquired control of the company for $130 million.

Francisco Partners previously sold its investment Ex Libris Group, another Israeli company, at a substantial profit. Other investments by the fund in Israel include SintecMedia and the R2Net jewelry website. Francisco Partners also led a $60 million financing round by Israeli company Redis Labs, which develops databases for advanced apps.

None of the companies involved responded to the report.

Published by Globes, Israel business news - en.globes.co.il - on February 27, 2019

© Copyright of Globes Publisher Itonut (1983) Ltd. 2019

Salesforce Photo: Reuters
Salesforce Photo: Reuters
Unframe founders credit: Yossi Yarom Israeli AI enterprise platform co Unframe raises $50m

Unframe’s turnkey AI solutions enable companies to solve any enterprise AI use case at scale with fully functional, customized AI solutions for businesses in a matter of hours, rather than months.

Combatica credit: Combatica Combatica launches next-gen VR AI training platform

The Israeli company's virtual reality platform includes 50 AI generated scenarios, seven maps and even situations for operating night vision.

Shekel credit: Shutterstock Vladirina 32 Shekel volatility after US tariffs announcement

The shekel is weakening sharply against the euro, which is gaining following the unveiling of Donald Trump's tariffs plan.

Minister of Finance Bezalel Smotrich credit: Noam Moskovitz Knesset Spokesperson Treasury assesses potential damage to Israel's US exports

Israel will be charged a higher tariff on its exports to the US - its biggest export customer - than Turkey and the UAE.

Iranian flag credit: Shutterstock Why inflation haunts Iran

With a month-on-month increase of 3.3% and an annual rate of 37.1%, inflation reflects the struggles of millions of Iranians.

APM merges with lawyers from Doron, Tikotzky Kantor, Gutman credit: Eyal Merilos APM merges with 12 lawyers from Doron, Tikotzky Kantor, Gutman

With the addition of these 12 lawyers, Amit Pollak Matalon & Co. will now have 135 lawyers.

US President Donald Trump credit: Reuters Sipa USA Israel on list as Trump unveils tariffs

Relatively low reciprocal tariffs will be imposed on Israeli goods sold in the US.

Deflated unicorn credit: Shutterstock Big Tech 50 reports more huge falls in startup valuations

Israeli R&D partnership Big Tech 50 reports that an investment of $2 million in Orcam made in 2021, shrank to just $31,000 at the end of 2024.

NextFerm technologies based on yeast credit: NextFerm Food-tech co NextFerm suspends operations

The company, which produces food ingredients in yeast without genetic engineering, cannot pay its debts and is seeking a buyer.

Minister of Finance Bezalel Smotrich credit: Shlomi Yosef OECD sees recovery in growth but high inflation

The OECD Israel Economic Survey 2025 recommends that the Israeli government take several restraining measures, in order to exit the economic storm created by the war.

Dano Ben-Hur credit: Dror Sithakol Statisticians contradict BoI on impact of housing finance deals

The Central Bureau of Statistics insists the impact of 20/80 buy now pay later financing deals on the real estate market and housing prices is minimal.

Governor of the Bank of Israel Amir Yaron  credit: Government Press Office Debt fears top Bank of Israel's concerns

Most unusually, Governor of the Bank of Israel Amir Yaron's press conference last week did not focus on inflation and the impending interest rate decision.

US President Donald Trump  credit: Reuters/Leah Millis Israel moves to avoid Trump's tariffs axe

Minister of Finance Bezalel Smotrich has signed an order canceling all tariffs on imports from the US. The impact will mostly be on agricultural produce.

Forbes Rich List credit: Shutterstock Maslowski Marcin Wiz founders ranked in Forbes 2025 Rich List

There are a few dozen Israelis listed in the 2025 Forbes Real-Time Billionaires List including Wiz founders Assaf Rappaport, Yinon Costica, Roy Reznik and Ami Luttwak.

SatixFy CEO Nir Barkan credit: Ariel Barkan Canada's MDA Space to buy Israeli satcom co SatixFy

MDA Space will pay $269 million for the Israeli company, including taking on a $76 million debt and a 75% premium on SatixFy's closing price on Nasdaq yesterday.

Raising dollars credit: Shutterstock Israeli startups raised over $1b in March

Israeli privately-held tech companies have raised $2.1 billion in the first three months of 2025, according to IVC-LeumiTech, up 24% from the corresponding quarter of 2024.

Twitter Facebook Linkedin RSS Newsletters גלובס Israel Business Conference 2018