Why is NICE’s share price tumbling?

NICE Systems
NICE Systems

The resignation of veteran CEO Barak Eilam and greater competition from Microsoft are among factors weighing on the Israeli company’s stock.

On Friday the share price of Israeli technology company NICE Systems Ltd. (Nasdaq: NICE; TASE:NICE) fell 7.9% and was accordingly down 7.64% on the Tel Aviv Stock Exchange (TASE) today. The sharp fall came after NICE’s rival Five9 published its financial results and cut its 2024 revenue guidance, although it raised its non-GAAP profit forecast.

Five9 said cutting revenue guidance was due to trends on new orders as well as economic uncertainty. Investors may feel that NICE could also be hurt by these trends. NICE, which provides solutions for customer relationship management and risk management, is expected to publish its second quarter reports this Thursday, August 15.

However, the direction of NICE’s shares price has been negative for some time and does not depend on this or that financial report. The company now has a market cap of $10.6 billion, down by about 50% from the peak it reached in mid-November 2021. On the TASE, the share price has returned to the price at which it was traded over four years ago.

So, the Israeli company with the highest market cap on Wall Street in 2022 is currently not even in the top five largest Israeli companies today. NICE is ranked sixth, below cybersecurity company Check Point, Teva Pharmaceuticals NYSE: TEVA; TASE: TEVA), auto-tech company Mobileye (Nasdaq: MBLY), work operating system company monday.com (Nasdaq: MNDY) and cybersecurity company CyberArk (Nasdaq: CYBR). On the TASE where NICE was the most valuable company, it is today ranked fourth after Teva, Bank Hapoalim and Bank Leumi, which have all overtaken it in recent months.

Veteran CEO stepping down with no replacement found

A major factor weighing on NICE’s stock in recent months is uncertainty over the company’s leadership with veteran CEO Barak Eilam announcing three months ago that he is stepping down at the end of the year (although he will continue working for the company and assisting whoever replaces him during the first half of 2025) . Meanwhile, NICE has not yet announced who will be replacing him.

Eilam, who has spent his entire career with NICE, rising through the ranks, was appointed CEO a decade ago and has sharpened NICE’s business focus, selling non-core activities, acquiring companies and moving to cloud activities, which has become the fastest growing in NICE's operations. During Eilam’s decade as CEO revenue has grown 2.5 times and non-GAAP profit is 3.5 times higher, while the number of employees has doubled. Investors appreciated NICE under Eilam’s leadership and the share price rose 360%, from the time he was appointed CEO until he announced he was stepping down, which marked a turning point in the stock’s fortunes.

Other factors weighing on NICE’s share price recently include the sale of shares in the company by huge investor Blackrock, which reported last month that as of the end of June it was no longer a party at interest in NICE and now holds a 4.3% stake, down from 5.1% in March. Also earlier this year, Microsoft reported the launch of its major customer services product, which saw both NICE and Five9’s share price fall.

In efforts to end the negative momentum and inject market confidence into the stock, NICE reported two months ago on the acceleration of its $300 million share buyback program and the launch of another $500 million buyback program. Eilam said at the time that the move reflects NICE’s commitment to increase shareholder value and confidence in the strength of the company's business.

According to "The Wall Street Journal" data, the analysts believe in NICE shares - the average recommendation is "Buy" and the average price target price is $266, 68.8% higher than the current Nasdaq price.

NICE publishes its second quarter financial report on Thursday., The company has forecast $657-667 million revenue and earnings per share of $2.53-2.63. For full-year 2024, NICE predicts $2.715-2.735 billion revenue, up 14.6% from last year in the mid-range of the forecast and earnings per share of $10.53-10.73, up 20.9% from 2023, in the mid-range of the forecast.

Published by Globes, Israel business news - en.globes.co.il - on August 11, 2024.

© Copyright of Globes Publisher Itonut (1983) Ltd., 2024.

NICE Systems
NICE Systems
Unframe founders credit: Yossi Yarom Israeli AI enterprise platform co Unframe raises $50m

Unframe’s turnkey AI solutions enable companies to solve any enterprise AI use case at scale with fully functional, customized AI solutions for businesses in a matter of hours, rather than months.

Combatica credit: Combatica Combatica launches next-gen VR AI training platform

The Israeli company's virtual reality platform includes 50 AI generated scenarios, seven maps and even situations for operating night vision.

Shekel credit: Shutterstock Vladirina 32 Shekel volatility after US tariffs announcement

The shekel is weakening sharply against the euro, which is gaining following the unveiling of Donald Trump's tariffs plan.

Minister of Finance Bezalel Smotrich credit: Noam Moskovitz Knesset Spokesperson Treasury assesses potential damage to Israel's US exports

Israel will be charged a higher tariff on its exports to the US - its biggest export customer - than Turkey and the UAE.

Iranian flag credit: Shutterstock Why inflation haunts Iran

With a month-on-month increase of 3.3% and an annual rate of 37.1%, inflation reflects the struggles of millions of Iranians.

APM merges with lawyers from Doron, Tikotzky Kantor, Gutman credit: Eyal Merilos APM merges with 12 lawyers from Doron, Tikotzky Kantor, Gutman

With the addition of these 12 lawyers, Amit Pollak Matalon & Co. will now have 135 lawyers.

US President Donald Trump credit: Reuters Sipa USA Israel on list as Trump unveils tariffs

Relatively low reciprocal tariffs will be imposed on Israeli goods sold in the US.

Deflated unicorn credit: Shutterstock Big Tech 50 reports more huge falls in startup valuations

Israeli R&D partnership Big Tech 50 reports that an investment of $2 million in Orcam made in 2021, shrank to just $31,000 at the end of 2024.

NextFerm technologies based on yeast credit: NextFerm Food-tech co NextFerm suspends operations

The company, which produces food ingredients in yeast without genetic engineering, cannot pay its debts and is seeking a buyer.

Minister of Finance Bezalel Smotrich credit: Shlomi Yosef OECD sees recovery in growth but high inflation

The OECD Israel Economic Survey 2025 recommends that the Israeli government take several restraining measures, in order to exit the economic storm created by the war.

Dano Ben-Hur credit: Dror Sithakol Statisticians contradict BoI on impact of housing finance deals

The Central Bureau of Statistics insists the impact of 20/80 buy now pay later financing deals on the real estate market and housing prices is minimal.

Governor of the Bank of Israel Amir Yaron  credit: Government Press Office Debt fears top Bank of Israel's concerns

Most unusually, Governor of the Bank of Israel Amir Yaron's press conference last week did not focus on inflation and the impending interest rate decision.

US President Donald Trump  credit: Reuters/Leah Millis Israel moves to avoid Trump's tariffs axe

Minister of Finance Bezalel Smotrich has signed an order canceling all tariffs on imports from the US. The impact will mostly be on agricultural produce.

Forbes Rich List credit: Shutterstock Maslowski Marcin Wiz founders ranked in Forbes 2025 Rich List

There are a few dozen Israelis listed in the 2025 Forbes Real-Time Billionaires List including Wiz founders Assaf Rappaport, Yinon Costica, Roy Reznik and Ami Luttwak.

SatixFy CEO Nir Barkan credit: Ariel Barkan Canada's MDA Space to buy Israeli satcom co SatixFy

MDA Space will pay $269 million for the Israeli company, including taking on a $76 million debt and a 75% premium on SatixFy's closing price on Nasdaq yesterday.

Raising dollars credit: Shutterstock Israeli startups raised over $1b in March

Israeli privately-held tech companies have raised $2.1 billion in the first three months of 2025, according to IVC-LeumiTech, up 24% from the corresponding quarter of 2024.

Twitter Facebook Linkedin RSS Newsletters גלובס Israel Business Conference 2018